How Placetta's AI works
Last updated: October 13, 2026
Effective date: 2026-10-13.
Placetta uses an AI agent, Odelia, to handle the paperwork of getting licenses, permits and registrations. This page explains what she does and where her limits are.
What the agent does
- Maps the licenses, permits and registrations your business needs.
- Reads the documents you upload.
- Fills applications from your information.
- Tracks deadlines and renewals, and reminds you of them.
- Drafts messages for you to review.
- Answers your texts and calls, if you link a phone.
Where its answers come from
Odelia researches requirements on official government websites and cites the agency source, so you can check it.
What it never does on its own
Odelia never files, pays or sends anything by herself. Every filing and every message needs your approval in the app.
After you approve a filing, Placetta checks it against the agency's current requirements before submitting it. You always pay government fees yourself, directly to the agency.
It can be wrong
AI output can be wrong. Review every application and message before you approve it, and read the cited source when something looks off. Reminders help you, but your business remains responsible for its deadlines. Placetta is not a law firm and does not give legal advice.
Texts and calls
- Odelia is an AI. Every call opens with her saying so, and saying that the call is transcribed.
- Calls use an AI voice and are transcribed as they happen so she can understand you. Placetta does not record call audio.
- Your texts, and a record of each call, are kept with your account. You can see recent ones in Settings.
- By text or call, Odelia can answer from your workspace and start work, but she never files, pays, sends, approves or deletes anything that way. She texts you a link to the approval in the app.
- She texts or calls you first only if you turned that on in Settings, and never during your quiet hours. Reply STOP to stop texts, or HELP for help.
Models and your data
- Odelia runs on Claude models from Anthropic and, when our paid Google account is on, Gemini models from Google. If those can't answer, a backup open model on Groq, Cerebras or OpenRouter answers, without your files. Models from OpenAI and DeepSeek can be switched on, and are off by default. Every company that processes your information is listed at placetta.com/trust
- Spoken replies in the app are generated with Microsoft Azure text to speech.
- On calls, Odelia's voice and speech recognition run through Telnyx.
- We do not use your content to train AI models.
Every action is recorded
The audit trail records every action by Odelia, by you, by our team and by agencies.
Questions
Email: support@placetta.com